Terms and Conditons

Terms and Conditons

Terms and Conditons

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Terms and Conditons

General Terms and Conditions

General Terms and Conditions

General Terms and Conditions

for the provision of services by TheHookedHive GmbH, Tal 44, 80331 Munich, Email: hello@thehookedhive.com (hereinafter “Contractor”) towards its customers (hereinafter “Client”)

for the provision of services by TheHookedHive GmbH, Tal 44, 80331 Munich, Email: hello@thehookedhive.com (hereinafter “Contractor”) towards its customers (hereinafter “Client”)

for the provision of services by TheHookedHive GmbH, Tal 44, 80331 Munich, Email: hello@thehookedhive.com (hereinafter “Contractor”) towards its customers (hereinafter “Client”)

1. General Provisions

1. General Provisions

1. General Provisions

1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor with inclusion of these GTC.

1.2 The Contractor is entitled, in its own name and for its own account, to assign the required services to subcontractors, who in turn may also engage subcontractors. In doing so, the Contractor remains the sole contractual partner of the Client. The use of subcontractors shall not take place if it is apparent to the Contractor that their use would conflict with the legitimate interests of the Client.

1.3 Insofar as, in addition to these GTC, further contractual documents or other terms and conditions in text or written form have become part of the contract, the provisions of such further contractual documents shall prevail over these GTC in the event of contradictions.

1.4 The Contractor does not recognize any deviating terms and conditions used by the Client, unless the Contractor expressly agrees to them.

1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor with inclusion of these GTC.

1.2 The Contractor is entitled, in its own name and for its own account, to assign the required services to subcontractors, who in turn may also engage subcontractors. In doing so, the Contractor remains the sole contractual partner of the Client. The use of subcontractors shall not take place if it is apparent to the Contractor that their use would conflict with the legitimate interests of the Client.

1.3 Insofar as, in addition to these GTC, further contractual documents or other terms and conditions in text or written form have become part of the contract, the provisions of such further contractual documents shall prevail over these GTC in the event of contradictions.

1.4 The Contractor does not recognize any deviating terms and conditions used by the Client, unless the Contractor expressly agrees to them.

1.1 These General Terms and Conditions (GTC) for the provision of services apply to contracts concluded between the Client and the Contractor with inclusion of these GTC.

1.2 The Contractor is entitled, in its own name and for its own account, to assign the required services to subcontractors, who in turn may also engage subcontractors. In doing so, the Contractor remains the sole contractual partner of the Client. The use of subcontractors shall not take place if it is apparent to the Contractor that their use would conflict with the legitimate interests of the Client.

1.3 Insofar as, in addition to these GTC, further contractual documents or other terms and conditions in text or written form have become part of the contract, the provisions of such further contractual documents shall prevail over these GTC in the event of contradictions.

1.4 The Contractor does not recognize any deviating terms and conditions used by the Client, unless the Contractor expressly agrees to them.

2. Subject Matter of the Contract and Scope of Services

2. Subject Matter of the Contract and Scope of Services

2. Subject Matter of the Contract and Scope of Services

2.1 The Contractor, acting as an independent entrepreneur, provides the following services to the Client: Provision of a subscription-based access to a digital membership community ("TheHookedHive") for crochet enthusiasts. The service includes access to the moderated community platform, the granting of usage rights to exclusive digital content (e.g., crochet patterns), as well as the organization of and participation in virtual community events.

2.2 The specific scope of services is subject to individual agreements between the Contractor and the Client.

2.3 The Contractor performs the contractual services with the utmost care and diligence in accordance with the latest standards, rules, and knowledge.

2.4 The Contractor is obligated to provide the contractually agreed services. In the performance of its activities, however, the Contractor is not subject to any instructions with regard to the manner of providing its services, the place of performance, or the time of performance. Nevertheless, in scheduling the working days and the allocation of time on those days, the Contractor shall organize them in such a way as to ensure optimal efficiency in performing its work and in realizing the contractual objective. The performance of services by the Contractor takes place only in consultation and coordination with the Client.

2.1 The Contractor, acting as an independent entrepreneur, provides the following services to the Client: Provision of a subscription-based access to a digital membership community ("TheHookedHive") for crochet enthusiasts. The service includes access to the moderated community platform, the granting of usage rights to exclusive digital content (e.g., crochet patterns), as well as the organization of and participation in virtual community events.

2.2 The specific scope of services is subject to individual agreements between the Contractor and the Client.

2.3 The Contractor performs the contractual services with the utmost care and diligence in accordance with the latest standards, rules, and knowledge.

2.4 The Contractor is obligated to provide the contractually agreed services. In the performance of its activities, however, the Contractor is not subject to any instructions with regard to the manner of providing its services, the place of performance, or the time of performance. Nevertheless, in scheduling the working days and the allocation of time on those days, the Contractor shall organize them in such a way as to ensure optimal efficiency in performing its work and in realizing the contractual objective. The performance of services by the Contractor takes place only in consultation and coordination with the Client.

2.1 The Contractor, acting as an independent entrepreneur, provides the following services to the Client: Provision of a subscription-based access to a digital membership community ("TheHookedHive") for crochet enthusiasts. The service includes access to the moderated community platform, the granting of usage rights to exclusive digital content (e.g., crochet patterns), as well as the organization of and participation in virtual community events.

2.2 The specific scope of services is subject to individual agreements between the Contractor and the Client.

2.3 The Contractor performs the contractual services with the utmost care and diligence in accordance with the latest standards, rules, and knowledge.

2.4 The Contractor is obligated to provide the contractually agreed services. In the performance of its activities, however, the Contractor is not subject to any instructions with regard to the manner of providing its services, the place of performance, or the time of performance. Nevertheless, in scheduling the working days and the allocation of time on those days, the Contractor shall organize them in such a way as to ensure optimal efficiency in performing its work and in realizing the contractual objective. The performance of services by the Contractor takes place only in consultation and coordination with the Client.

3. Duties of the Client to Cooperate

3. Duties of the Client to Cooperate

3. Duties of the Client to Cooperate

It is the Client’s responsibility to provide all information, data, and other content required for the fulfillment of the services fully and correctly. The Contractor is not liable in any way for delays in performance caused by late or necessary cooperation or assistance on the part of the Client; the provisions under the heading “Liability/Indemnification” remain unaffected.

It is the Client’s responsibility to provide all information, data, and other content required for the fulfillment of the services fully and correctly. The Contractor is not liable in any way for delays in performance caused by late or necessary cooperation or assistance on the part of the Client; the provisions under the heading “Liability/Indemnification” remain unaffected.

It is the Client’s responsibility to provide all information, data, and other content required for the fulfillment of the services fully and correctly. The Contractor is not liable in any way for delays in performance caused by late or necessary cooperation or assistance on the part of the Client; the provisions under the heading “Liability/Indemnification” remain unaffected.

4. Remuneration

4. Remuneration

4. Remuneration

4.1 The remuneration shall be agreed individually.

4.2 The remuneration is payable after the provision of the services. If the remuneration is measured according to time periods, it is payable after the expiration of each respective period (§ 614 BGB). In the case of billing based on effort, the Contractor is entitled, unless otherwise agreed, to invoice the services rendered on a monthly basis.

4.3 The Contractor issues the Client an invoice after providing the services, either by post or by email (e.g., as PDF). Payment is due within 14 days of receipt of the invoice.

4.1 The remuneration shall be agreed individually.

4.2 The remuneration is payable after the provision of the services. If the remuneration is measured according to time periods, it is payable after the expiration of each respective period (§ 614 BGB). In the case of billing based on effort, the Contractor is entitled, unless otherwise agreed, to invoice the services rendered on a monthly basis.

4.3 The Contractor issues the Client an invoice after providing the services, either by post or by email (e.g., as PDF). Payment is due within 14 days of receipt of the invoice.

4.1 The remuneration shall be agreed individually.

4.2 The remuneration is payable after the provision of the services. If the remuneration is measured according to time periods, it is payable after the expiration of each respective period (§ 614 BGB). In the case of billing based on effort, the Contractor is entitled, unless otherwise agreed, to invoice the services rendered on a monthly basis.

4.3 The Contractor issues the Client an invoice after providing the services, either by post or by email (e.g., as PDF). Payment is due within 14 days of receipt of the invoice.

5. Liability / Indemnification

5. Liability / Indemnification

5. Liability / Indemnification

5.1 The Contractor shall be liable, regardless of the legal grounds, without limitation in cases of intent or gross negligence, in cases of intentional or negligent injury to life, body, or health, under a guarantee promise (unless otherwise regulated), or on the basis of mandatory liability. If the Contractor negligently breaches a material contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless unlimited liability applies pursuant to the preceding sentence. Material contractual obligations are those obligations which the contract imposes on the Contractor according to its content for the achievement of the contractual purpose, whose fulfillment is essential for the proper execution of the contract and on whose observance the Client may regularly rely. Otherwise, liability of the Contractor is excluded. The above liability provisions also apply with regard to the Contractor’s liability for its vicarious agents and legal representatives.

5.2 The Client indemnifies the Contractor from any claims of third parties asserted against the Contractor as a result of violations by the Client of these contractual conditions or of applicable law.

5.1 The Contractor shall be liable, regardless of the legal grounds, without limitation in cases of intent or gross negligence, in cases of intentional or negligent injury to life, body, or health, under a guarantee promise (unless otherwise regulated), or on the basis of mandatory liability. If the Contractor negligently breaches a material contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless unlimited liability applies pursuant to the preceding sentence. Material contractual obligations are those obligations which the contract imposes on the Contractor according to its content for the achievement of the contractual purpose, whose fulfillment is essential for the proper execution of the contract and on whose observance the Client may regularly rely. Otherwise, liability of the Contractor is excluded. The above liability provisions also apply with regard to the Contractor’s liability for its vicarious agents and legal representatives.

5.2 The Client indemnifies the Contractor from any claims of third parties asserted against the Contractor as a result of violations by the Client of these contractual conditions or of applicable law.

5.1 The Contractor shall be liable, regardless of the legal grounds, without limitation in cases of intent or gross negligence, in cases of intentional or negligent injury to life, body, or health, under a guarantee promise (unless otherwise regulated), or on the basis of mandatory liability. If the Contractor negligently breaches a material contractual obligation, liability shall be limited to the foreseeable damage typical for the contract, unless unlimited liability applies pursuant to the preceding sentence. Material contractual obligations are those obligations which the contract imposes on the Contractor according to its content for the achievement of the contractual purpose, whose fulfillment is essential for the proper execution of the contract and on whose observance the Client may regularly rely. Otherwise, liability of the Contractor is excluded. The above liability provisions also apply with regard to the Contractor’s liability for its vicarious agents and legal representatives.

5.2 The Client indemnifies the Contractor from any claims of third parties asserted against the Contractor as a result of violations by the Client of these contractual conditions or of applicable law.

6. Contract Duration and Termination

6. Contract Duration and Termination

6. Contract Duration and Termination

6.1 The contract duration and notice periods for ordinary termination shall be agreed individually by the parties.

6.2 The right of both parties to terminate without notice for good cause remains unaffected.

6.3 Upon termination of the contract, the Contractor shall immediately, at the Client’s choice, return or destroy all documents and other content provided to it. The assertion of a right of retention thereto is excluded. Electronic data must be deleted in full. Excluded are documents and data subject to longer statutory retention obligations, but only until the end of the respective retention period. Upon request by the Client, the Contractor shall confirm the deletion in writing.

6.1 The contract duration and notice periods for ordinary termination shall be agreed individually by the parties.

6.2 The right of both parties to terminate without notice for good cause remains unaffected.

6.3 Upon termination of the contract, the Contractor shall immediately, at the Client’s choice, return or destroy all documents and other content provided to it. The assertion of a right of retention thereto is excluded. Electronic data must be deleted in full. Excluded are documents and data subject to longer statutory retention obligations, but only until the end of the respective retention period. Upon request by the Client, the Contractor shall confirm the deletion in writing.

6.1 The contract duration and notice periods for ordinary termination shall be agreed individually by the parties.

6.2 The right of both parties to terminate without notice for good cause remains unaffected.

6.3 Upon termination of the contract, the Contractor shall immediately, at the Client’s choice, return or destroy all documents and other content provided to it. The assertion of a right of retention thereto is excluded. Electronic data must be deleted in full. Excluded are documents and data subject to longer statutory retention obligations, but only until the end of the respective retention period. Upon request by the Client, the Contractor shall confirm the deletion in writing.

7. Confidentiality and Data Protection

7. Confidentiality and Data Protection

7. Confidentiality and Data Protection

7.1 The Contractor shall treat all processes that come to its knowledge in connection with the assignment as strictly confidential. The Contractor undertakes to impose the confidentiality obligation on all employees and/or third parties who have access to the contractual information. The confidentiality obligation applies for an unlimited period beyond the duration of this contract.

7.2 The Contractor undertakes to comply with all data protection regulations – in particular the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) – when carrying out the assignment.

7.1 The Contractor shall treat all processes that come to its knowledge in connection with the assignment as strictly confidential. The Contractor undertakes to impose the confidentiality obligation on all employees and/or third parties who have access to the contractual information. The confidentiality obligation applies for an unlimited period beyond the duration of this contract.

7.2 The Contractor undertakes to comply with all data protection regulations – in particular the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) – when carrying out the assignment.

7.1 The Contractor shall treat all processes that come to its knowledge in connection with the assignment as strictly confidential. The Contractor undertakes to impose the confidentiality obligation on all employees and/or third parties who have access to the contractual information. The confidentiality obligation applies for an unlimited period beyond the duration of this contract.

7.2 The Contractor undertakes to comply with all data protection regulations – in particular the provisions of the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG) – when carrying out the assignment.

8. Final Provisions

8. Final Provisions

8. Final Provisions

8.1 The law of the Federal Republic of Germany applies, excluding the CISG.

8.2 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.

8.3 The Client shall support the Contractor in the performance of its contractual services by taking appropriate acts of cooperation where necessary. In particular, the Client shall provide the Contractor with the information and data required to fulfill the assignment.

8.4 If the Client is a merchant, a legal entity under public law, or a special fund under public law, or if the Client has no general place of jurisdiction in Germany, the parties agree that the place of jurisdiction for all disputes arising from this contractual relationship shall be the registered office of the Contractor; exclusive places of jurisdiction remain unaffected.

8.5 The Contractor is entitled to amend these GTC for objectively justified reasons (e.g., changes in case law, legal situation, market conditions, or business or corporate strategy) while observing an appropriate notice period. Existing customers will be notified of this at least two weeks before the amendment comes into effect by email. If the existing customer does not object within the period set in the amendment notice, their consent to the amendment shall be deemed granted. If they object, the amendments shall not take effect; in this case, the Contractor is entitled to terminate the contract extraordinarily at the time the amendment would have come into effect. The notification of the intended amendment to these GTC shall indicate the period and the consequences of objection or its absence.

8.1 The law of the Federal Republic of Germany applies, excluding the CISG.

8.2 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.

8.3 The Client shall support the Contractor in the performance of its contractual services by taking appropriate acts of cooperation where necessary. In particular, the Client shall provide the Contractor with the information and data required to fulfill the assignment.

8.4 If the Client is a merchant, a legal entity under public law, or a special fund under public law, or if the Client has no general place of jurisdiction in Germany, the parties agree that the place of jurisdiction for all disputes arising from this contractual relationship shall be the registered office of the Contractor; exclusive places of jurisdiction remain unaffected.

8.5 The Contractor is entitled to amend these GTC for objectively justified reasons (e.g., changes in case law, legal situation, market conditions, or business or corporate strategy) while observing an appropriate notice period. Existing customers will be notified of this at least two weeks before the amendment comes into effect by email. If the existing customer does not object within the period set in the amendment notice, their consent to the amendment shall be deemed granted. If they object, the amendments shall not take effect; in this case, the Contractor is entitled to terminate the contract extraordinarily at the time the amendment would have come into effect. The notification of the intended amendment to these GTC shall indicate the period and the consequences of objection or its absence.

8.1 The law of the Federal Republic of Germany applies, excluding the CISG.

8.2 Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.

8.3 The Client shall support the Contractor in the performance of its contractual services by taking appropriate acts of cooperation where necessary. In particular, the Client shall provide the Contractor with the information and data required to fulfill the assignment.

8.4 If the Client is a merchant, a legal entity under public law, or a special fund under public law, or if the Client has no general place of jurisdiction in Germany, the parties agree that the place of jurisdiction for all disputes arising from this contractual relationship shall be the registered office of the Contractor; exclusive places of jurisdiction remain unaffected.

8.5 The Contractor is entitled to amend these GTC for objectively justified reasons (e.g., changes in case law, legal situation, market conditions, or business or corporate strategy) while observing an appropriate notice period. Existing customers will be notified of this at least two weeks before the amendment comes into effect by email. If the existing customer does not object within the period set in the amendment notice, their consent to the amendment shall be deemed granted. If they object, the amendments shall not take effect; in this case, the Contractor is entitled to terminate the contract extraordinarily at the time the amendment would have come into effect. The notification of the intended amendment to these GTC shall indicate the period and the consequences of objection or its absence.

9. Information on Online Dispute Resolution / Consumer Arbitration

9. Information on Online Dispute Resolution / Consumer Arbitration

9. Information on Online Dispute Resolution / Consumer Arbitration

The EU Commission provides a platform for online dispute resolution at the following link:
https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The Contractor is neither willing nor obliged to participate in a consumer arbitration procedure under the VSBG.

Our email address can be found in the heading of these GTC.

These General Terms and Conditions are provided in both German and English. In case of any discrepancies or contradictions between the German and the English version, the German version shall prevail. The English version is provided for convenience and informational purposes only.

The EU Commission provides a platform for online dispute resolution at the following link:
https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The Contractor is neither willing nor obliged to participate in a consumer arbitration procedure under the VSBG.

Our email address can be found in the heading of these GTC.

These General Terms and Conditions are provided in both German and English. In case of any discrepancies or contradictions between the German and the English version, the German version shall prevail. The English version is provided for convenience and informational purposes only.

The EU Commission provides a platform for online dispute resolution at the following link:
https://ec.europa.eu/consumers/odr
This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The Contractor is neither willing nor obliged to participate in a consumer arbitration procedure under the VSBG.

Our email address can be found in the heading of these GTC.

These General Terms and Conditions are provided in both German and English. In case of any discrepancies or contradictions between the German and the English version, the German version shall prevail. The English version is provided for convenience and informational purposes only.